Privacy policy

Effective: October 15th, 2024

This Privacy Policy sets out how Tokenhead Ai LLC uses and protects any information that you provide when you use this website.

Tokenhead Ai LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this policy.

Tokenhead Ai LLC may change this policy from time to time by updating this page. We encourage you to check this page periodically to ensure that you are happy with any changes. By continuing to use the Site and Services, you agree to be bound by any such changes.

What We Collect

When you interact with Tokenhead Ai LLC, we may collect the following types of information:

Identifiers:

  • Name, postal address, email address, telephone number, and IP address.

  • Information that identifies you, either online or offline, but does not include sensitive identifiers like Social Security numbers.

  • You may provide this information by contacting us directly, or it may be automatically collected when you interact with our website.

Financial Information:

  • If you make a purchase through our website, we collect payment details, such as credit card information, to process transactions. We use secure third-party payment processors to handle these transactions, and Tokenhead Ai LLC does not store this financial information.

Commercial Information:

  • Information regarding products or services you purchase, view, or express interest in, such as order history and purchase preferences. We use this information to fulfill orders, respond to customer service inquiries, and notify you of order updates or promotions.

Network Activity Information:

  • Information about your browsing activity, device type, browser type, IP address, and interaction with our website (e.g., pages visited, time spent). This helps us analyze usage patterns, improve website performance, and optimize your experience.

Inference-Based Information:

  • We may use the collected data to draw inferences about your preferences, behaviors, and interests, which helps us tailor the content and services we offer.

Employment-Related Information:

  • If you apply for a job through Tokenhead AI LLC, we may collect employment-related details such as your resume, job title, education, and contact information.

Cookies:

  • We use cookies and similar technologies to track user interactions and preferences on our site. Cookies help us remember your preferences, improve site navigation, and analyze web traffic. You can adjust your browser settings to refuse cookies, but this may limit certain functionality on the website.

Information from Third Parties:

  • Tokenhead AI LLC may receive information about you from third-party services (e.g., social media platforms, analytics providers) to enhance your experience with our services. This could include verifying information you've provided or using third-party data for analytics purposes.

What Do We Use Your Information For?

We use the information we collect for the following purposes:

To Process Transactions:

  • We use your personal and financial information to fulfill your orders and manage billing. If there is an issue with your order, we will use your contact details to notify you.

To Improve Our Website and Services:

  • Your feedback and usage data help us enhance our website and services, making the experience more personalized and effective.

To Communicate with You:

  • We may use your email address or phone number to send information related to your account, order confirmations, or updates on our products and services. We may also send promotional messages, which you can opt-out of at any time.

To Comply with Legal Obligations:

  • We may use your information to meet legal requirements or enforce the terms of service and agreements between you and Tokenhead Ai LLC.

For Marketing Purposes:

  • With your consent, we may use your data to send you promotional content, offers, or newsletters. You can unsubscribe at any time by following the instructions provided in the email communications.

To Analyze Trends and Improve User Experience:

  • We use anonymized and aggregated data to analyze user behavior and improve the functionality and content of our website. This data is also used to identify which features are most relevant to our users.

How We Protect Your Information

Tokenhead Ai LLC prioritizes the security of your personal information. We use technical and physical security measures such as encryption (e.g., SSL technology for payment transactions) to protect your data from unauthorized access or disclosure. While we work hard to secure your personal information, please note that no method of transmission over the internet is 100% secure.

To Enhance Security:

  • Keep your account credentials private. Do not share your password or account details with anyone.

  • If you share your account information with a third party, they may have access to your account and personal data.

Accessing and Editing Your Personal Information

You have the right to access and edit any personal information stored in your account. You can do so by logging into your profile and making updates. Although we promptly update our records, some information may remain in backup or archival systems.

While personal information is securely stored, Tokenhead Ai LLC reserves the right to use aggregated and anonymized data for business analysis and partnerships.

Text Messages

If you choose to receive text notifications from us, we will use your contact information to send you messages regarding promotional offers, updates, or cart reminders. You can opt out at any time by replying "STOP" to our messages.

Third-Party Links

Our website may occasionally contain links to third-party sites. These sites are governed by their own privacy policies, and Tokenhead Ai LLC is not responsible for their content or practices. We recommend reviewing the privacy policies of these third-party sites before interacting with them.

Age Restrictions

Tokenhead Ai LLC does not knowingly collect any information from individuals under the age of 13. Our services are intended for individuals 18 years or older. If you believe we have collected personal information from someone under 13, please contact us, and we will take immediate steps to delete that information.

Changes to This Privacy Policy

Tokenhead AI LLC may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our services constitutes acceptance of the revised terms. This policy is effective as of October 15th, 2024.

Controlling Your Personal Information

You have the right to control the collection and use of your personal information in the following ways:

Direct Marketing Preferences:

  • If you have previously agreed to receive marketing communications from Tokenhead Ai LLC, you may opt out at any time by either:

  • Sending a clearly worded email to us at hello@tokenhead.ai, or

  • Clicking the "Unsubscribe" link included at the bottom of all non-transactional emails.

Correcting or Updating Information:

  • If you believe any information we are holding about you is incorrect or incomplete, please contact us. You can also review and update your personal information by logging into your account.

Requesting Access to Your Information:

  • Where required by law, you may request details of the personal information we hold about you. To make a request, contact us at hello@tokenhead.ai. Please note that a small fee may be imposed to cover the cost of fulfilling your request in some jurisdictions.

Limiting the Use of Your Information:

  • Tokenhead Ai LLC will not sell, distribute, or lease your personal information to third parties unless required by law to do so. If you do not wish for us to share your data with third parties for marketing purposes, you can opt out by notifying us via email.

Promotional Information:

  • Occasionally, we may send you promotional information about third-party products or services that we think you may find interesting. You can inform us if you prefer not to receive these communications.

Non-Discrimination:

  • Tokenhead AI LLC will not discriminate against you for exercising your rights under applicable privacy laws. Specifically, we will not:

    • Deny you goods or services.

    • Charge you different prices or rates for goods or services, including through discounts or penalties.

    • Provide a different level or quality of goods or services.

    • Suggest that you may receive different prices or levels of service.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at hello@tokenhead.ai.